This document provides you with information about how we handle your personal data.
If you are aged 16 or under, please get your parent/guardian’s permission before you provide any personal information to us.
Get REAL is part of Re-thinking Education & Afro-Caribbean Legacy Ltd (REAL), an independent organisation which focuses upon three key components – education, faith and culture – to support the flourishing of the Afro-Caribbean community.
REAL is a private company limited by shares, registered in England (Company No: 11923304). Our registered office is at International House, 64 Nile Street, London N1 7SR, United Kingdom. For the purposes of this policy, ‘us’, ‘we’ and ‘our’ refer to REAL.
We collect personal information each time you deal with us. For example, if you fill in our ‘contact us’ form, or otherwise provide your personal details, we collect the information you provide.
We collect data such as IP addresses, details of pages visited, and files downloaded. Website usage information is collected using cookies (see the section on cookies below). We will collect information from www.realquestions.co.uk
We collect information from third parties, including website hosting partners. We only use third party suppliers that we can guarantee are storing your data in accordance with GDPR.
We do not seek to gather sensitive information.
We may use the personal data we collect to:
The legal basis on which we collect and process the personal data described above depends on the personal information concerned and the specific context in which we collect it. However, we will only use your personal information where we:
We process your personal data based on the consent you provide us with. You are free to change your preferences at any time by contacting us by telephone, post or email as shown in the section ‘Your choices and telling us when things change’ below.
If you think there is a problem with the way we are handling your data, please let us know via the contact mechanisms described at the end of this policy. If you are not satisfied with our response, you can direct any complaints to the Information Commissioner’s Office.
We will keep your personal information only for as long as we consider it necessary to carry out each activity.
We have a data retention policy in place. We take account of legal obligations, accounting and tax issues as well as considering what would be reasonable for the activity concerned.
If you have any questions relating to data retention, please email: firstname.lastname@example.org
REAL will take all steps reasonably necessary including policies, procedures and security features to ensure that your data is treated securely and is protected from unauthorised and unlawful access and/or use, and in accordance with this privacy notice. For example, we ensure that all emails are encrypted.
We do not share or swap your information with any other charities or organisations, other than third parties who carry out tasks on our behalf, such as such as sending mail outs. These agents are bound by contract to protect your data and we remain responsible for their actions.
We may need to pass on information if required by law or by a regulatory body or if asked for details by a law enforcement agency.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.
The cookie data that we collect we may use to:
Third party cookies
REAL works with a number of third party suppliers who set cookies on our website to enable them to provide us with services. These are mainly used for reporting and advertising purposes, so we can improve the way we communicate.
We use websites such as YouTube and Vimeo to embed videos and you may be sent cookies from these websites. We do not control the setting of these cookies, so we suggest you check the third-party website for more information about their cookies and how to manage them.
As some of these services may be based outside of the UK and the European Union, they may not fall under the jurisdiction of UK courts. If you are concerned about this, you can change your cookie settings (see above).
Data protection laws grant you, as a Data Subject, certain ‘information rights’, which are summarised below:
For all of the above requests, you will need to write to us at the address given below. We will respond within 30 days of receiving your letter.
We may amend this policy from time to time to take account of changes to our processes or changes to data protection or other legislation. If we make any significant changes to this policy, we will show this clearly on our website or by writing to you directly. By continuing to use our website, you will be deemed to have accepted these changes.